My Résumé
Senior Instructional Design and Training Specialist with 20+ years of experience driving strategic learning programs across pharmaceutical, biotech, medical device, and data analytics sectors. Proven expertise in curriculum development, facilitation, and performance-based training with a focus on measurable business outcomes. I am adept at designing scalable learning solutions, aligning learning strategies with organizational goals and managing training operations.
Highly skilled in creating and managing innovative instructional design projects in fast-paced, results-driven environments.
Bilingual in English and Spanish.
SKILLS
Learning Strategy & Analysis: Needs Assessment and Gap Analysis | Learning Objectives Alignment | Evaluation Models
Instructional Design & Development: ADDIE | Adult Learning Principles | Curriculum Design (ILT/vILT/eLearning)
Training Delivery & Facilitation: Facilitation (In-Person & Virtual) | Web Conferencing Platforms (Teams, Zoom, WebEx) Coaching & Performance Support | Professional Skill Development | National, Launch, Expansion, Regional and POA Meetings
eLearning Development: Articulate Rise |Adobe Captivate | Camtasia
Multimedia & Technology Tools: MS Office (PowerPoint, Word, Excel | SharePoint | Adobe Creative Cloud (Acrobat, Photoshop, Premiere Pro, Audition, InDesign) | Audacity | Copilot | ChatGPT
PROFESSIONAL EXPERIENCE
Instructional Design & Training
Soft Skills
Encompass Communications and Learning | Edgewater, MD
Sr. Instructional Designer (Remote: Contract to Full-time)
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Designed and developed learning content for clients including Teva, Novo Nordisk, and Alexion, Theravance, and GSK.
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Contributed to 400+ sales training projects, including design documents, PowerPoints & leader’s notes, worksheets, and sales aids.
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Developed training content for in-house training, National, POA, Launch, and Post-Launch meetings covering product knowledge, competitive positioning, clinical insights, selling skills, business acumen, and leadership development.
Adaptability
Communication Skills
Creativity
Interpersonal
Leadership
Problem-solving
Teamwork
Time Management
Work Ethic
Demant A/S | Somerset, NJ
Program Manager and Instructional Design at HearingLife
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Directed and assisted in the development of 20 in-house and remote field trainers to support corporate expansion.
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Delivered live training that targeted learning objectives and improved performance across 75 newly acquired audiologic centers.
Spoken Languages
English
Spanish
Demant A/S | Somerset, NJ
Sales Training Manager at Your Hearing Network
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Led training for 12 new hires during the launch of the Your Hearing Network platform, including facilitation, evaluation, and certification.
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Developed onboarding content covering pre-call planning, objection handling, features and benefits, closing for commitment, and cognitive dissonance selling.
Sales Enablement Training Manager
Dodge Data & Analytics | Hamilton, NJ
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Utilized accepted instructional design methods to produce and deliver all learning solutions using live and eLearning platforms to 60+ new hires with topics including industry and product knowledge, selling skills, and competition.
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Improved on-boarding process reducing new employee ramp-up-time and learning curve from 6 months to 3 weeks.
Espero Biopharma (Start-up) | Jacksonville, FL
Senior Training Manager: Cardiovascular
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Built new hire and advanced training programs for start-up in preparation for a cardiovascular drug launch.
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Applied ADDIE methodology to produce all training modules and coordinated launch meeting logistics.
Commercial Training Manager: Solid Tumor
Celgene Corporation (now a BMS Company) | Summit, NJ
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Trained 120+ oncology sales representatives over a two-year period by delivering monthly onboarding and Phase 1–3 training programs.
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Collaborated with cross-functional teams to develop and facilitate core, advanced, and National Sales Meeting curricula, ensuring consistent learning outcomes and field readiness.
Merck & Co., Inc (formerly Schering-Plough) | Kenilworth, NJ
Sr. Training Manager | Regional Trainer | Sales Representative / Training Rotation
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Trained 2,000+ Cardiovascular and Respiratory sales representatives through onboarding, advanced training, National Sales Meetings, Product Launches, Expansion Meetings, and Regional POAs over a five-year period.
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Facilitated 3-week onboarding and 1-week advanced classes covering clinical knowledge, competitive positioning, business acumen, territory management, managed care, and role-play certification.
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Awarded Schering-Plough Field Force Development Trainer of the Year.
Entrepreneurial Experience
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Delivering contract-based instructional design, content development, for pharmaceutical, biotech, and healthcare clients.
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Supporting projects involving eLearning development, leadership training, and performance improvement aligned with business needs.
Simple Computer Repair
(Owned & Operated by Catella Consulting) | Staten Island, NY
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Franchise Owner & General Manager
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Led daily operations and managed a team of 3 technicians, overseeing customer service, sales, and technical service delivery.
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Managed all business operations—management, marketing, inventory, bookkeeping, vendors, and customer acquisition.
Teaching Experience
Texas Southmost College | Brownsville, Texas
University of Texas at Brownsville
(now University of Texas Rio Grande Valley- Brownsville),
Adjunct Faculty Member - Mathematics Instructor
Brownsville, Alief, and Los Fresnos, Texas School Districts
Texas Certified Secondary (8-12) Mathematics Teacher
EDUCATION
University of Texas Rio Grande Valley
(formerly Pan American University)
Major: B.S. Mathematics
PROFESSIONAL DEVELOPMENT
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Completed Schering-Plough Area Talent & Development Center Leadership Program
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Completed training seminars provided by: Dale Carnegie, Bob Pike Group, Carew International, Disney Institute, Ken Blanchard, Langevin Learning Services, Point Taken Consulting, and Romar Learning Solutions
CERTIFICATIONS
Certified to train:
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Customer Focus Selling®
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DiSC Personality Styles®
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Dimensions of Professional Selling® (DPS)
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Perceptive Communications®
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S.O.A.P. Clinical Selling.
AWARDS
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Awarded Schering-Plough Field Force Development Trainer of the Year
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Awarded Nine Celgene Spotlight Performance Manager Discretionary Awards